Privacy Policy for Love Wings

Last updated: December 2025

1. Introduction

Welcome to Love Wings ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile dating application.

Love Wings is a modern dating app designed to help you find meaningful connections. Whether you're looking for friendship, romance, or something casual, we bring people together based on shared interests, hobbies, and authentic connections.

2. Information We Collect

We collect the following types of information to provide and improve our dating service:

• Profile Information: Name, age, gender, photos (up to 6 photos), bio, hobbies, interests, preferences, location preferences, and what you're looking for (friendship, romance, etc.)
• Authentication Information: Sign-in information from third-party providers (Google, Apple) and authentication tokens
• Location Data: Your device's location (with your permission) to find matches nearby and enable location-based matching features
• Interaction Data: Likes, matches, messages, unmatching actions, and other interactions within the app
• Device Information: IP address, device type, operating system, unique device identifiers, and mobile network information
• Usage Data: App interactions, feature usage, crash reports, and performance data
• Payment Information: Payment method details for processing premium subscriptions (we do not store complete card details; payments are processed through secure third-party providers)
• AI Matching Data: Preferences you provide for AI matching, ideal match descriptions, and match acceptance/rejection data

3. How We Use Your Information

We use your information to:

• Create and manage your dating profile
• Provide matching services, including location-based matching and AI-powered matching
• Enable communication between matched users
• Personalize your experience and show you relevant matches based on your preferences, interests, and location
• Process payments and manage premium subscriptions
• Improve our app and develop new features
• Communicate with you about updates, new matches, messages, and important account information
• Ensure the security and integrity of our service and protect against fraud or abuse
• Comply with legal obligations and enforce our Terms of Service

4. Profile Visibility and Privacy Controls

Your profile information, including photos, bio, age, and interests, is visible to other users of the app to facilitate matching. You can control some aspects of your profile visibility through your account settings.

Location information is used to show you nearby matches but may not always display your exact location to other users for privacy reasons.

5. Data Sharing and Disclosure

We may share your information with:

• Matched Users: When you match with someone, they can see your profile information, photos, and send you messages
• Service Providers: Third-party services that help us operate the app (hosting, analytics, payment processing, push notifications)
• Legal Authorities: When required by law or to protect our rights, safety, or the safety of our users
• Business Transfers: In connection with any merger, sale of assets, or acquisition of our business

We do not sell your personal information to third parties for marketing purposes.

6. Location Services

Love Wings uses location services to provide location-based matching. You can enable or disable location services through your device settings. If you disable location services, some features of the app may not function properly, but you can still use other features that don't require location.

7. Messages and Communications

Messages between matched users are stored on our servers to enable the messaging feature. We may review messages to detect and prevent abuse, spam, or violations of our Terms of Service.

8. Premium Features

If you subscribe to Premium features, we collect and process payment information through secure third-party payment processors. Premium subscription data is used to provide you with enhanced features such as seeing who liked you, unlimited likes, and access to additional matching options.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Account Deletion

You can delete your account at any time through the app settings. When you delete your account:

• Your profile and photos will be removed from our active database
• Your matches and conversations will be deleted
• Some information may be retained as required by law or for legitimate business purposes (e.g., preventing fraud)

Note: If you don't log in for 30 days, your account may be automatically deleted as part of our inactive account policy.

11. Your Rights

You have the right to:

• Access and update your personal information through the app settings
• Request deletion of your account and data
• Opt-out of certain data collection or use (where applicable)
• Withdraw consent for location services or other permissions
• Unmatch with other users at any time
• Report users or content that violates our Terms of Service directly from within the app
• Report child safety concerns, suspicious behavior, or inappropriate content through our in-app reporting mechanism

12. Age Restrictions

Love Wings is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete that information and terminate the account.

We comply with Google Play's Child Safety Standards policy, Apple App Store's child safety requirements, and all applicable child safety laws and regulations. We have zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM).

12.1. Child Safety and Reporting

Love Wings is committed to maintaining a safe environment and protecting minors. We implement comprehensive measures to prevent and address child safety violations:

• In-App Reporting: Users can report suspicious behavior, inappropriate content, or potential child safety violations directly from within the app through our built-in reporting feature.
• Content Moderation: We actively monitor and review user-generated content to detect and remove any prohibited content, including CSAM or child endangerment material.
• Rapid Response: All reports of child safety violations are immediately reviewed and escalated to our Child Safety Point of Contact.
• Law Enforcement Cooperation: We cooperate fully with law enforcement agencies and report suspected child safety violations to appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) or equivalent authorities.

For more information about our child safety practices, compliance with child safety laws, and how to report concerns, please visit our Child Safety Compliance page.

13. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. We may retain certain information even after account deletion as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes.

14. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you through the app or via email.

Your continued use of the app after any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Love Wings Support
Email: developer@treebills.com

For account deletion requests or privacy-related inquiries, please contact us through the app, visit our Support page, or email us at the address above.

Child Safety Concerns: For child safety-related inquiries or to report child safety violations, please use our in-app reporting feature or visit our Child Safety Compliance page for contact information.

17. Consent

By using Love Wings, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the app.